Highcliffe FAQs
Please find below some answers to frequently asked questions. If you require further assistance please either call us on 01326 31446 between 9.30am and 8.30pm or email us on info@highcliffefalmouth.com. Alternatively you can send us a message using our contact form by clicking here
Check-in Questions
What time is check-in?
Can I check in earlier?
Can I check in later?
What time is check out?
Can I check out later?
Breakfast Questions
What time is breakfast?
Can I have an early breakfast?
Yes we can offer you our ‘Early Bird, breakfast picnic. CLICK HERE for more information. There is no extra cost for this service just arrange at time of booking or 24 hours in advance. Please don’t ask for times other than those detailed as our schedule is very tight and carefully planned so that all guests are looked after equally. If our times are wholly unsuitable and you are not happy to void your breakfast you may like to consider a hotel which has a longer breakfast time. We are happy to recommend – just give us a call.
Can I have a late breakfast
Yes of course. We can offer you the ‘Idle Bird’ breakfast picnic. CLICK HERE for more information. There is no extra cost for this service just arrange at time of booking or 24 hours in advance. This service is not available on the day of your departure unless you have agreed a late check out in advance. The cost of late check out is £15.00 per room.
Do you cater for special diets
Oh yes. Gluton free, dairy free, vegan and vegetarian. We always ask when you book and when you arrive but you are more than welcome to call us or even bring your own ingredients.
General Questions
Do you have hairdryers?
Yes. See our rooms page for a list of things in each room.
Can I bring a pet?
Do you have pets?
Do you accept children?
Can we book a parking space?
Access to free on site parking
Which is the larger bedroom in the house?
How many rooms have a bath?
Which rooms are twin rooms?
Can we cancel and get our deposit back?
Do you have a pool?
Location Questions
How far are you from Penryn Campus?
No distance at all – 4 miles which takes about 8 minutes by car. You can also get a train from Falmouth Town Station which is a 3 minute walk from Highcliffe B&B or you can take a bus from Wood Lane which is a five minute walk. Donalds Taxi’s will take you there for around £15.00 (01326 313 123).
How far are you from Wood Lane?
How far are you from the town centre?
How far are you from the beach?
How far are you from the Princess Pavillions?
How far are you from Pendennis Castle?
How far are you from The Falmouth Hotel or St Michale's Hotel?
Room Questions
Pocket sprung mattresses
With Highcliffe’s pocket sprung mattresses you can be sure it will contour to the shape of your body like a soft mattress, with the pocket mattress adapting to your individual shape to provide head-to-toe support like a firm mattress. Brilliant!
Feather bedding
Our pillows are soft, light and full of air and mould around the shape of your body for perfect support and comfort. Just a quick pat refills the feathers with air and the pillows resume their plump shape.
We are also able to supply man made fibre bedding in the case of feather allergies. We will always ask you when you call to book your room and you are always welcome to email if you use the booking system to book.